My ramblings on the stuff that holds it all together
Seen this presented at Briforum today, I’ve not come across this before so excuse me if it’s old news http://www.citrix.com/English/ps2/products/subfeature.asp?contentID=682168
I just don’t get it. it’s basically screen scraping from an ICA session to initiate a phone call via a PABX. It calls you on your selected number and then calls the number it’s screen scraped.
It’s pretty cool tech if it works, but why are Citrix doing this – surely they’d be better leaving this to the click to call / VoIP /Telco vendor, in the demo they show it’s not relying on a locally connected phone device (USB?) as the PABX initiates and controls the call(s).
Why do you even need Citrix doing this as part of the PS suite -surely there are more mature/dedicated apps to do it on the server/app session side, to me Citrix is all about presentation (sic).
Is this kind of thing feature creep too far? what do you think?